Delivering value-added IT solutions
To bring additional value to our customers and in continuosly strengthening our company capabilities in core areas, we have established strategic partnerships with global leaders as described below.
Customer Relationship Management (CRM)
Customer Experience (CX) - Service CRM
As ORACLE Gold Partner, Tiara is specialized in implementing RightNow CX (Customer Experience) Cloud application for customer service (support) automation and thereby improve the customer experience for companies. Successfully implemented RNow Agent Desktop, Customer Portal, Chat, Social Experience (FaceBook Self Service) and integrated with other cloud based Marketing CRM applications such as Salesforce.com, NetSuite etc.
Tiara has wide experience in implementing CRM solutions across different industry verticals such as Finance, Manufacturing, Telecom etc and can help companies to define their business requirements and customize RNow to meet their specific needs.
Through this specialized partnership, Tiara can market RightNow CX product in US market. Tiara will offer CRM solutions using the RightNow product line for customers to improve their customer experience.
As Salesforce Consulting Partner, Tiara can help its customers with implementation and customization of Salesforce.com CRM (both Sales and Service CRM) using force.com appilcation Development, and offers new products on Salesforce AppExchange platform.
Tiara has a strong development team consisting of certified force.com developers with hands-on experience with Saleforce functions and depth of force.com technology experience including APEX development
Oracle GOLD Partner
As ORACLE Gold Partner, Tiara offers ERP based IT solutions using Oracle EBS suite in the following areas:
Tiara has wide experience in implementing and enhancing Oracle EBS solutions across industry verticals like Manufacturing, Technology and can help with their specific needs.
SalesPad Solutions Partner
As SalesPad Solutions Partner, Tiara offers SalesPad solutions and tools to customers using MS Dynamics Great Plains (GP), to improve their Sales Order Processing capabilitiy and thereby enhance their MS Dynamics GP experience.
Tally Service Partner
As Tally Service Partner (TSP), Tiara offers ERP solutions using Tally.ERP product and / or using Tally Technologies (Tally Definition Language - TDL).
Tally.ERP is a leading and award-winning Business Management Software used by many companies in India and across 90 other countries, with more than 2 million business users.
Tiara has strong capabilities (people, processes and knowledge) on Tally Technology (Tally Developer) and can help companies to buy, implement Tally.ERP, customize to meet their specific needs, provide user training and on-going maintenance support.
TITAN, Tiara's integration solution specific to TALLY helps customers to integrate data from/to TALLY from any data source such as Flat Files, XML, Salesforce, SAP etc.
Business Application Development
Following are the current list of our Strategic Partners.
Please refer to the left column for more details of the partnership.
Please use the Contact Us page to submit your questions or requests to get more details about our company and/or partnership with global leaders.
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