Tiara Consulting Services, Inc.

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Delivering value-added IT solutions

Partners

To bring additional value to our customers and in continuosly strengthening our company capabilities in core areas, we have established strategic partnerships with global leaders as described below.

Customer Relationship Management (CRM)

Customer Experience (CX) - Service CRM
As ORACLE Gold Partner, Tiara is specialized in implementing RightNow CX (Customer Experience) Cloud application for customer service (support) automation and thereby improve the customer experience for companies. Successfully implemented RNow Agent Desktop, Customer Portal, Chat, Social Experience (FaceBook Self Service) and integrated with other cloud based Marketing CRM applications such as Salesforce.com, NetSuite etc.

Tiara has wide experience in implementing CRM solutions across different industry verticals such as Finance, Manufacturing, Telecom etc and can help companies to define their business requirements and customize RNow to meet their specific needs.

Through this specialized partnership, Tiara can market RightNow CX product in US market. Tiara will offer CRM solutions using the RightNow product line for customers to improve their customer experience.

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As Salesforce Consulting Partner, Tiara can help its customers with implementation and customization of Salesforce.com CRM (both Sales and Service CRM) using force.com appilcation Development, and offers new products on Salesforce AppExchange platform.

Tiara has a strong development team consisting of certified force.com developers with hands-on experience with Saleforce functions and depth of force.com technology experience including APEX development

ERP Solutions

Oracle GOLD Partner

As ORACLE Gold Partner, Tiara offers ERP based IT solutions using Oracle EBS suite in the following areas:

Implementationof Oracle EBS R12 as per customer business processes in Financials (GL, SL, AR, AP), Order Management, Trade Management, Manufacturing etc.
On-going maintenance, enhancement and supportservices for both functional and technical requirements
Testing / QAof both Functional and Technical changes
Integration of Oracle EBS with external third party systems

Tiara has wide experience in implementing and enhancing Oracle EBS solutions across industry verticals like Manufacturing, Technology and can help with their specific needs.

SalesPad Solutions Partner

As SalesPad Solutions Partner, Tiara offers SalesPad solutions and tools to customers using MS Dynamics Great Plains (GP), to improve their Sales Order Processing capabilitiy and thereby enhance their MS Dynamics GP experience.

Tally Service Partner

As Tally Service Partner (TSP), Tiara offers ERP solutions using Tally.ERP product and / or using Tally Technologies (Tally Definition Language - TDL).

Tally.ERP is a leading and award-winning Business Management Software used by many companies in India and across 90 other countries, with more than 2 million business users.

Tiara has strong capabilities (people, processes and knowledge) on Tally Technology (Tally Developer) and can help companies to buy, implement Tally.ERP, customize to meet their specific needs, provide user training and on-going maintenance support.

TITAN, Tiara's integration solution specific to TALLY helps customers to integrate data from/to TALLY from any data source such as Flat Files, XML, Salesforce, SAP etc.

Business Application Development

SILVER Application Development Partner of Microsoft allows Tiara to develop Business Applications using Microsoft Technologies such as .NET, SharePoint, SQL Server, as well as deploy Microsoft Dynamics Business Solutions namely Great Plains (GP), Navision (NAV), AX on Windows OS.
SILVER Partnership helps Tiara to develop its own products and solutions using Microsoft technologies by allowing to access Microsoft software, tools and platforms.

Partners

Our Partners